Beginning November 15, 2018, RideFast Mainline & Hotline wheels and wheelsets, along with Mainline & Hotline rims in wheels built to RideFast specifications by a RF Qualified Wheelbuilder (purchased on or after November 15, 2018), as well as ALL US-Built RideFast Boost Mountain Hubs (SPSL, SPM24 & SPM28) will be protected for the original owner by the RideFast Lifetime Guarantee.
For wheels or hubs purchased prior to November 15, 2018, and for Mainline & Hotline rims purchased separately and not built to RF specifications by a RF Qualified Wheelbuilder, please refer to the Crash Replacement Plan.
This Lifetime Guarantee is limited to the repair or comparable replacement (at the discretion of RideFast Racing) of a defective and/or damaged item. This guarantee does not apply to products not manufactured by RideFast Racing (i.e. spokes, nipples, or bearings), nor does it apply to consumable items (i.e. bearings, seals, lubricant, rim tape or tubeless valves). Further, it applies only to damage which prevents the safe utilization or operation of the product in question.
The Lifetime Guarantee DOES NOT apply to cosmetic, non-structural, issues or damage (such instances may, at the discretion of RideFast, be covered under the Crash Replacement Program).
For Lifetime Guarantee wheels built by a RF Qualified Wheelbuilder, additional repair/labor charges may apply at the sole discretion of the servicing Dealer (RideFast will provide the required, RF manufactured replacement component to the servicing Dealer at no charge).
Shipping, to or from RideFast Racing, is not included in the fulfillment of either the Warranty, Lifetime Guarantee or Crash Replacement Policy. All coverage afforded by the Warranty, Lifetime Guarantee, and/or Crash Replacement Program applies only to the original product purchaser and requires valid proof of purchase. The Warranty or Lifetime Guarantee is void if the original product serial number has been intentionally removed or damaged The warranty does not cover: superficial, cosmetic or non-structural damage, damage caused by accident, crash, impact, abuse, neglect, wear and tear, any of the items mentioned in the Crash Replacement Policy, or, in the case of rim-brake road wheels, the use of non-RideLock™ carbon-specific brake pads. Products or parts that have been incorrectly installed, maintained, adjusted, tensioned, serviced or repaired, or that have been subjected to use outside of their intended application are not covered by the Warranty or Lifetime Guarantee. Following tire installation, Tubular rim beds are covered under the Crash Replacement Program only and are no longer eligible for Warranty coverage should damage occur upon tire removal.
If, after inspection by RideFast, or a RF Qualified Wheelbuilder or Dealer, any Lifetime product is deemed to have been intentionally damaged or destroyed, the Lifetime Guarantee may be voided at the sole discretion of RideFast Racing. The Lifetime Guarantee applies only to complete Hotline & Mainline wheels and wheelsets built by RideFast or built to RF Specifications by a RF Qualified Wheelbuilder and does not apply to wheels using Hotline or Mainline rims but built or re-built by a someone other than RideFast Racing or a RF Qualified Wheelbuilder.